Terms of Service

End User License Agreement (EULA)
Emotional Reset
Operated by Happy Monday SRL
București, Romania
Version 1.0
Effective date: 1 June 2026
Last updated: 1 June 2026

1. Introduction

These Terms of Service (the "Terms") form a binding agreement between you and Happy Monday SRL ("we", "us", "our") regarding your use of Emotional Reset, our mobile application.

By downloading, installing, or using the App, you confirm that you have read and accepted these Terms. If you do not accept these Terms, please do not use the App.

Please also read our Privacy Notice and our Medical Disclaimer. These documents are referenced in these Terms and form part of the relationship between you and us.

In one paragraph

Emotional Reset is a wellness app you can use for free, with a one-time purchase of €9.99 (or the local equivalent) to unlock the full library. There is no subscription - ever. We protect your privacy as described in our Privacy Notice. The app is not a medical device, nor does it provide medical advice or can substitute medical qualifications . By using it, you agree that we may discontinue or modify it, and that our liability is limited to what the law permits us to limit. The rest of this document explains the details.

2. Who we are

Emotional Reset is operated by:

3. Definitions

"App" means the Emotional Reset mobile application, including all updates, content, and associated services we provide.

"Content" means all materials in the App, including text, audio, exercises, graphics, design, and software.

"Free Tier" means the subset of the App that is available without payment, as described in Section 6.

"Premium" or "Lifetime Access" means the full version of the App, unlocked by the one-time purchase described in Section 7.

"Store" means the Apple App Store, operated by Apple Inc., and the Google Play Store, operated by Google LLC, through which the App is distributed.

"You", "your" means the natural person who uses the App.

4. Eligibility

You may use Emotional Reset if you are at least 16 years old. This is the minimum age for valid consent to information society services in Romania, under Article 5 of Law 190/2018 implementing the GDPR.

If you are under 16, please do not use the App. If you are between 16 and 18 (or the local age of majority in your country), you confirm that your parent or legal guardian is aware of your use of the App.

By using the App, you confirm that:

• You meet the age requirement above.
• You are using the App for your own personal, non-commercial purposes.
• You have not been previously banned from using the App for breach of these Terms.

5. Nature of the App

Emotional Reset is a wellness application that offers short grounding exercises intended to be used in moments of stress, anxiety, sadness, or overwhelm.

Emotional Reset is not a medical device, nor does it provide medical advice or can substitute medical qualifications

The App does not diagnose, treat, cure, or prevent any medical or psychological condition. The App is not a substitute for professional medical, psychological, or psychiatric care.

If you are experiencing a mental health crisis, are having thoughts of self-harm, or are in any other emergency, please contact local emergency services or a qualified healthcare professional. Do not rely on the App in such moments.

The full Medical Disclaimer is available in the App and on our website. By using the App, you confirm that you have read and accepted that Medical Disclaimer.

6. Free tier and access without payment

You can download Emotional Reset for free and use a subset of its features without paying. The Free Tier includes a selection of grounding exercises and a limited number of laughter prompts.

We may, from time to time, change the precise content of the Free Tier - for example, by adding new free exercises, replacing existing ones, or adjusting the limits on free laughter prompts. Where a change is significant (for example, a substantial reduction in the number of free exercises available), we will notify you in the App before the change takes effect. We will not remove free access from existing Free Tier users without prior notice.

7. Premium purchase (Lifetime Access)

7.1 What you get

If you choose to purchase Premium, you obtain Lifetime Access to all current exercises in the App library and to unlimited use of the laughter feature. "Lifetime" is defined in Section 7.4.

The Premium purchase is a one-time payment. There is no subscription, no automatic renewal, no recurring charge. We have intentionally chosen this model because we believe that an app of this kind should not be a recurring expense.

7.2 Price

The standard price of the Premium purchase is €9.99 (or the local equivalent as set by Apple or Google in your store). The price displayed in the App at the time of purchase is the price that applies to you. Prices include applicable taxes where required by law.

7.3 How the purchase works

All purchases are processed through the Store you used to install the App (Apple App Store or Google Play Store). Apple Inc. or Google LLC, respectively, are the merchant of record for the purchase. We use a third-party service (RevenueCat) to validate and manage entitlements across iOS and Android.

By making a purchase, you also accept the applicable terms and conditions of the Store. We are not party to those terms - they apply directly between you and Apple or Google.

7.4 What "lifetime" means

"Lifetime Access" means that, once you have purchased Premium, you keep access to the full version of the App for as long as:

• Happy Monday SRL continues to operate the App;
• The App continues to be available on the Store you purchased it from;
• Your device, operating system, and Store account continue to support the App.

If you change device or reinstall the App, you can restore your purchase through the Store using the same Store account that made the original purchase. The App provides a "Restore Purchase" option for this purpose.

"Lifetime" therefore refers to the lifetime of the App as a service we operate, not to your personal lifetime. We do not provide a refund or remaining value if we discontinue the App, except where required by applicable consumer law.

7.5 If we discontinue the App

We hope this never happens. If we decide to discontinue Emotional Reset, we will give as much advance notice as reasonably possible, and we will explain what this means for you. Specifically:

• You will be notified in the App or, if you have contacted us by email, by email.
• Where required by applicable consumer law in your country of residence, we may offer a partial refund proportionate to the period the App has been available since your purchase. We will assess this in good faith on a case-by-case basis.
• Any purchase you have made will remain recorded in our accounting systems for as long as Romanian fiscal law requires (seven years).

8. Refunds and statutory rights

8.1 Store refund policy

Because Apple and Google are the merchant of record for your purchase, refund requests are handled directly by them according to their respective policies:

• Apple: reportaproblem.apple.com
• Google: support.google.com/googleplay/answer/2479637

8.2 EU consumer right of withdrawal

If you are a consumer in the European Union, you have a statutory right of withdrawal within 14 days of purchase, under Directive 2011/83/EU.

However, by purchasing Premium and starting to use it immediately, you expressly request immediate performance and acknowledge that, in accordance with Article 16(m) of Directive 2011/83/EU, you lose your right of withdrawal once we have begun supplying the digital content with your consent.

This does not affect any other statutory rights you may have as a consumer, including rights to remedy in case of non-conformity of the digital content.

8.3 Direct refunds from us

Although we do not directly process payments, we are committed to handling complaints fairly. If the Store refuses your refund request and you believe a refund is justified, write to us at contact@emotionalreset.me and we will do our best to find a fair solution, taking into account the law that applies to you as a consumer.

9. License to use the App

Subject to your acceptance of and compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on devices that you own or control, for your own personal, non-commercial purposes.

This license is in addition to, and subject to, any licence terms imposed by the Store from which you downloaded the App. In case of conflict, the Store's terms apply to the extent required.

9.1 What you may not do

You agree that you will not, and will not allow any third party to:

• Copy, modify, adapt, translate, or create derivative works of the App or any Content.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent that applicable law expressly permits this despite this restriction.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notice.
• Rent, lease, lend, sell, redistribute, sublicense, or otherwise transfer rights in the App.
• Use the App for any commercial purpose, including offering the App or its Content as a service to other persons.
• Use the App in any way that violates applicable law or the rights of any third party.
• Attempt to interfere with the functioning of the App, our servers, or our network, including through any kind of automated access, scraping, denial-of-service activity, or security testing without our prior written consent.
• Use the App to harass, harm, or stalk another person.

10. Intellectual property

All rights, title, and interest in and to the App, including all Content, design elements, software, audio recordings, and trademarks, are owned by Happy Monday SRL or our licensors. These Terms do not transfer any ownership of intellectual property to you.

The name "Emotional Reset", the logo, and the tagline "One tap. One minute. Back to yourself." are trademarks of Happy Monday SRL.

Third-party open-source components used in the App are subject to their respective licenses. A list of these components and their licenses is available in the App under Settings → Legal → Open Source Licenses.

11. Privacy

Our processing of personal data is described in detail in our Privacy Notice. By using the App, you confirm that you have read and understood the Privacy Notice.

In summary: we do not require you to create an account, we collect the minimum we need to operate the App, we never sell your data, and we give you the right to delete your data at any time directly from the App (Settings → Delete my data).

12. Support and communication

12.1 Contacting us

If you contact us using the in-app "Contact us" option, your device will open a pre-filled email addressed to us. This email automatically includes basic technical information about your app version, build number, device model, and operating system, to help us resolve your issue. We treat this information as described in our Privacy Notice.

You are free to write whatever you wish in your message, but we recommend sharing only what is needed to describe your issue. If you choose to share information about how you are feeling, we will handle it with care, but we are not a healthcare service - please see Section 5 and our Medical Disclaimer.

12.2 Response times

We aim to respond to support enquiries reasonably quickly, but we do not provide a guaranteed response time. We are a small team and we appreciate your patience.

Email feedback sent to contact@emotionalreset.me may not receive an individual response. We read all feedback and use it to improve the App.

13. Changes to the App and to these Terms

13.1 Changes to the App

We may update the App from time to time. Updates may add features, remove features, change how features work, or address bugs and security issues. We may release updates through the Store, and you may need to install an update to continue using the App.

13.2 Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the law, in the App, or in our business practices. When we make changes, we will:

• Update the "Last updated" date at the top of the Terms.
• Where the changes are substantial, notify you in the App the next time you use it.
• Keep previous versions of the Terms available on request.

If you continue to use the App after a change takes effect, you accept the updated Terms. If you do not accept the updated Terms, please stop using the App. The Premium purchase remains valid for the version of the App you have already installed, even if you stop using future updates.

14. Disclaimers

To the maximum extent permitted by applicable law, and without affecting any rights you have as a consumer that cannot be excluded under the law that applies to you:

• The App and all Content are provided on an "as is" and "as available" basis.
• We do not warrant that the App will be uninterrupted, error-free, secure, or free of harmful components, or that defects will be corrected.
• We do not warrant that the App is suitable for any particular purpose, including any purpose related to your physical or mental health.
• We do not warrant that the Content will produce any particular result. The effectiveness of grounding exercises varies from person to person, and from moment to moment.

This Section does not exclude or limit any liability that cannot lawfully be excluded under applicable law, including liability arising from gross negligence, intent, fraud, or for death or personal injury caused by negligence.

15. Limitation of liability

15.1 General limitation

To the maximum extent permitted by applicable law, Happy Monday SRL, its directors, employees, contractors, and partners shall not be liable for:

• Indirect, incidental, consequential, special, or punitive damages.
• Loss of profits, revenue, data, goodwill, or other intangible losses.
• Damage resulting from your reliance on the App for purposes for which it is not intended, including medical, psychological, or psychiatric purposes.
• Damage caused by circumstances beyond our reasonable control (force majeure).

15.2 Cap on liability

To the maximum extent permitted by applicable law, our total aggregate liability to you for all claims arising from or relating to the App or these Terms is limited to the amount you have paid to us for the App in the 12 months preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot be limited under the mandatory consumer protection law of your country of residence.

15.3 Statutory rights

If you are a consumer, nothing in these Terms limits or excludes your statutory rights under the mandatory consumer protection law of your country of residence. Where the mandatory law of your country requires a higher level of protection than these Terms provide, that mandatory law applies.

In particular, in the European Union and the European Economic Area, your statutory rights as a consumer under Directive 2019/770 on contracts for the supply of digital content and digital services, and under Directive 2011/83/EU on consumer rights, remain unaffected.

16. Indemnity

You agree to indemnify and hold harmless Happy Monday SRL, its directors, employees, contractors, and partners against any claim, demand, loss, or damage (including reasonable legal fees) arising from:

• Your breach of these Terms;
• Your misuse of the App;
• Your infringement of any third-party right through your use of the App.

This obligation does not apply to the extent that the claim arises from our own breach of these Terms, our gross negligence, or our intentional misconduct. If you are a consumer, this Section applies only to the extent permitted by mandatory consumer law of your country.

17. Termination

17.1 By you

You may stop using the App at any time. You may also delete the App from your device, and you may delete all your data through Settings → Delete my data, as described in our Privacy Notice.

Stopping to use the App does not entitle you to a refund of the Premium purchase, except as required by applicable consumer law.

17.2 By us

We may suspend or terminate your access to the App if:

• You materially breach these Terms;
• We are required to do so by applicable law or a competent authority;
• We discontinue the App, as described in Section 7.5.

Where termination is due to your breach, we will, where reasonable, give you an opportunity to address the breach before terminating.

18. Governing law and jurisdiction

These Terms are governed by Romanian law, without regard to its conflict-of-laws provisions.

Place of jurisdiction for disputes is București, Romania, for users who are merchants, legal entities under public law, or special public-law funds.

If you are a consumer, the mandatory provisions of the law of your country of residence apply, and you may bring proceedings in the courts of your country of residence where the applicable law allows.

18.1 Online dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), accessible at https://ec.europa.eu/consumers/odr/.

Happy Monday SRL is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board. We are, however, always willing to address concerns directly. Please contact us at contact@emotionalreset.me before initiating any formal proceedings.

19. Specific terms for Apple App Store and Google Play

If you downloaded the App from the Apple App Store, the following applies in addition:

• These Terms are concluded between you and Happy Monday SRL only, and not with Apple Inc. Happy Monday SRL is solely responsible for the App and its Content.
• Apple has no obligation to provide maintenance or support services for the App.
• In the event of failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App, if any, to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

If you downloaded the App from Google Play, the relevant terms of the Google Play Store apply in addition to these Terms. Where there is a conflict, the Google Play Store terms govern.

20. Miscellaneous

20.1 Entire agreement

These Terms, together with the Privacy Notice and the Medical Disclaimer, constitute the entire agreement between you and us regarding the App. They supersede any prior agreement or understanding.

20.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect.

20.3 No waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in whole or in part - for example, in connection with a merger, acquisition, or sale of assets - provided that your rights are not adversely affected.

20.5 Language

These Terms are originally drafted in English. We may provide translations into other languages for convenience. In case of discrepancy between the English version and any translation, the English version prevails, except where the mandatory law of your country of residence requires otherwise.

21. Contact

For any question about these Terms:

Version history

Version 1.0
1 June 2026 - Initial version, issued before the Friends & Family launch.